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Insights

Evidence-based research and analysis from people science.

  • Predictor-Criterion Relationship
    Johnathen Evans-Guilbault Johnathen Evans-Guilbault March 11, 2026

    Predictor-Criterion Relationship

    The statistical link between a selection tool and job performance, expressed as a validity coefficient — the primary evidence for whether a hiring tool is worth using.

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  • GDPR and Employment References
    Johnathen Evans-Guilbault Johnathen Evans-Guilbault March 11, 2026

    GDPR and Employment References

    The GDPR applies to employment references because they contain personal data about identifiable individuals — requiring a lawful basis, transparency, and respect for data subject rights.

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  • Multi-Source Feedback
    Johnathen Evans-Guilbault Johnathen Evans-Guilbault March 11, 2026

    Multi-Source Feedback

    Multi-source feedback collects evaluations from multiple perspectives — supervisors, peers, direct reports — to build a more complete and accurate picture of workplace behavior.

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  • Credential Portability
    Johnathen Evans-Guilbault Johnathen Evans-Guilbault March 11, 2026

    Credential Portability

    Credential portability is the ability for a professional credential to travel with the individual across employers, industries, and borders, with independent verification.

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  • Rater Training
    Johnathen Evans-Guilbault Johnathen Evans-Guilbault March 11, 2026

    Rater Training

    Rater training teaches evaluators how to make more accurate and consistent ratings, with frame-of-reference (FOR) training being the most effective approach.

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  • Halo Effect (in References)
    Johnathen Evans-Guilbault Johnathen Evans-Guilbault March 11, 2026

    Halo Effect (in References)

    The halo effect is a cognitive bias where an overall impression of someone colors how you evaluate them on every specific trait, reducing differentiation in reference ratings.

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  • Behavioral Observation Scale
    Johnathen Evans-Guilbault Johnathen Evans-Guilbault March 11, 2026

    Behavioral Observation Scale

    A behavioral observation scale (BOS) is a rating format that asks evaluators to assess how frequently a person exhibits specific, observable work behaviors rather than making global judgments.

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  • Content Validity
    Johnathen Evans-Guilbault Johnathen Evans-Guilbault March 11, 2026

    Content Validity

    Content validity is the extent to which an assessment measures what it is supposed to measure — whether its items represent the knowledge, skills, and behaviors required for the job.

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  • Leniency Bias
    Johnathen Evans-Guilbault Johnathen Evans-Guilbault March 11, 2026

    Leniency Bias

    Leniency bias is the tendency for raters to assign scores that are higher than actual performance warrants, making it difficult to distinguish between truly exceptional and merely adequate performers.

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  • Psychometric Validity
    Johnathen Evans-Guilbault Johnathen Evans-Guilbault March 11, 2026

    Psychometric Validity

    Psychometric validity is the degree to which a measurement tool actually measures what it claims to measure and whether the conclusions drawn from its scores are supported by evidence.

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  • 360-Degree Feedback
    Johnathen Evans-Guilbault Johnathen Evans-Guilbault March 11, 2026

    360-Degree Feedback

    360-degree feedback is a structured process where an employee receives performance evaluations from multiple perspectives — supervisor, peers, direct reports, and sometimes clients.

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  • Negligent Hiring
    Johnathen Evans-Guilbault Johnathen Evans-Guilbault March 11, 2026

    Negligent Hiring

    Negligent hiring is a legal doctrine holding employers liable for harm caused by an employee when the employer failed to exercise reasonable care in the hiring process.

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  • Standardized Assessment
    Johnathen Evans-Guilbault Johnathen Evans-Guilbault March 11, 2026

    Standardized Assessment

    A standardized assessment is any evaluation where every person is given the same items, under the same conditions, and scored using the same criteria.

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